The Care Package
That Did Everything
British buyer, full relocation to France · France (location not disclosed)
Not just an FX transfer, a complete cross-border life transition
Debbie was making a full relocation to France, buying a property, setting up her life there, and managing a small business in the process. This wasn't a transaction. It was a transformation.
The challenge wasn't just the currency. It was the entirety of the process: liaising with the notaire in French, opening a French bank account, arranging utility transfers, and finding the right internet solution for her business, all while managing the emotional and logistical weight of moving countries.
She needed one person who could manage the whole picture. Not a currency broker. Not an accountant. Not an admin service. Someone who would genuinely take ownership of the process and not drop the ball.
One point of contact. Every step handled.
Ben Small managed the full transaction from beginning to end. The GBP→EUR currency transfer was handled through Ibanista's regulated partners at a competitive rate. But that was just the start.
Ben liaised directly with the notaire on Debbie's behalf, handling correspondence in French, confirming payment timelines, and ensuring compliance documentation was in order. He arranged the setup of a French bank account so Debbie could manage her finances from day one. Utility transfers, electricity, gas, water — were managed and confirmed. And for the small business need, Ben sourced the right internet solution for her specific property and usage requirements.
What could have been a months-long process of chasing multiple parties in a language she didn't fully speak became, in Debbie's words, "smooth and stress-free."
I cannot recommend Ibanista and Ben Small highly enough. Not only did he expertly handle the transfer of funds for buying our property in France, but he also liaised with our notaire, helped us set up bank accounts, and ensured utilities were transferred seamlessly. Making what could have been a daunting process smooth and stress-free.
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