You’ve found the perfect apartment on Leboncoin, good price, great location, beautiful photos. You send a polite message in English or Google-translated French, attach your details, and… nothing.
No reply. No follow-up. Not even a “Sorry, it’s already rented”.
If you’re moving to France, this silence can feel personal. But it isn’t. It’s a common experience, especially for expats who are new to the French rental market.
The good news? The lack of response has more to do with how the French system works than with you personally. Once you understand it, and adjust your approach, your reply rate will improve dramatically.
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How Leboncoin works (and why it’s different)
Leboncoin isn’t like Zillow or Rightmove. It’s a classifieds site, not a rental platform. There’s no central booking system, no tenant verification, and no message filtering. Anyone, from private owners to big estate agencies, can list a property.
This makes it powerful… but also messy.
When a desirable rental goes live, hundreds of messages might arrive within the first 24 hours. Agents simply don’t have time to respond to everyone. Most will shortlist the few that seem most “ready” or “local” and ignore the rest.
That means your message needs to stand out, fast.
Your message looks too generic
Most people send the same thing: “Hello, is this apartment available?”
To an agent sorting through 200 inquiries, that’s an instant delete.
Instead, you need to show, clearly and briefly, that you’re serious, qualified, and easy to rent to. Keep your message short, polite, and written in simple French (even if imperfect). Agents appreciate effort more than perfection.
You don’t have a complete rental dossier
In France, landlords don’t just look for nice tenants, they look for safe ones.
Your dossier de location (rental file) is the key. Without it, even the most enthusiastic message is unlikely to get a reply.
Your dossier should include:
- Passport or ID
- Proof of income (payslips, pension, or proof of remote work)
- Recent tax declaration (if available)
- Proof of current address
- French guarantor or guarantee service (like GarantMe or Visale)
Mention in your message: “Mon dossier complet est prêt à envoyer”. (My full rental file is ready to send.) It signals that you understand how the French system works, and saves the agent time.
You don’t have a French guarantor (and haven’t offered an alternative)
This is one of the biggest barriers for expats. Many French landlords are risk-averse and expect tenants to have a guarantor living in France who can pay the rent if you don’t.
If you don’t have one, that’s okay, but you need to show you’ve prepared an alternative.
Options include:
- GarantMe, Visale, or SmartGarant (approved French guarantee services)
- A larger security deposit (if the landlord agrees)
- Proof of savings or stable remote income
Include one line in your inquiry: “Je peux fournir une garantie via GarantMe / Visale”. That single phrase can move your message to the “reply” pile.
You’re contacting listings that are already gone
On Leboncoin, listings often stay online long after they’ve been rented. Private owners forget to remove them, and agencies leave them up as “bait” to attract clients.
It’s frustrating, but normal.
Check the date de publication before messaging. Anything older than 10–15 days is probably gone.
If you’re using the mobile app, filter by “Nouveautés” (new listings) to focus only on fresh posts.
Your location (or visa situation) feels unclear
Many landlords prefer tenants who already live in France or can visit quickly. If you’re still abroad and your message doesn’t make that clear, they might assume you’re not ready.
How to fix it:
Be upfront, but confident:
“Je m’installe à [city] en [month], j’ai déjà mes revenus et mon dossier complet.”
That line tells the landlord: you’re serious, organised, and not just browsing.
You didn’t follow up
In France, polite persistence is normal, even appreciated. If you haven’t heard back after three days, send a brief, friendly follow-up.
If there’s a phone number on the listing, call or send a text during French working hours (9h-18h). Agents are more likely to respond to a call than an email, especially in smaller cities.
You’re reaching out in English
It’s not that agents dislike English, it’s that many simply don’t feel confident replying in it.
If your first message is in English, they may skip it out of uncertainty. Even a short, grammatically imperfect French message gets a better result.
Use tools like DeepL or Google Translate, then keep your French simple. Avoid long sentences. End with “Merci pour votre réponse”.
You’re looking for something rare (and highly competitive)
In tight markets, like Paris, Lyon, or Bordeaux, demand far exceeds supply. Landlords can choose between 50 qualified candidates in a day.
That means even perfect dossiers sometimes get ignored simply because the apartment was rented before your message arrived.
Widen your search radius by 20–30 minutes outside city centres. Areas near tram lines or suburban towns often have better availability, and landlords who are happy to consider expat tenants.
Your expectations don’t match the market
If you’re looking for a furnished two-bedroom in central Paris for under 1,000 €, you’ll probably never get a reply, no matter how polished your email is.
French landlords know their market. If your budget is significantly below the area average, they may not respond because they assume you’ll negotiate or can’t afford it.
Before reaching out, spend a few days browsing Leboncoin to get a feel for realistic prices per square metre. Adjust your expectations, and your search, accordingly.
You’re missing local timing
Timing matters more than most expats realise.
- August: Many agents and landlords are on holiday. Replies are slower.
- September: Universities start, demand spikes, and apartments go fast.
- December–January: Many listings freeze until after the holidays.
If possible, plan your move for spring or late autumn, when the market is active but not chaotic.
FAQ: Why agents and landlords don’t reply on Leboncoin
Why don’t landlords respond to me on Leboncoin?
Most receive hundreds of messages for each listing and prioritise those that look professional, written in French, and show financial stability.
Does it matter if I’m not in France yet?
Yes, but it’s not a dealbreaker. Mention your planned arrival date and that your rental dossier is ready. That shows reliability.
Do I need to message in French?
It helps a lot. Even basic French improves your response rate. Keep it short, polite, and use simple vocabulary.
How can I make my message stand out?
Write in French, include your job or income source, mention your dossier and guarantee, and express flexibility for visits.
Final notes
If you’re not hearing back on Leboncoin, it’s not that you’re doing something wrong, it’s that the system expects things most foreigners aren’t told.
In France, you’re not just renting a home, you’re applying for it. That means you need to show:
✅ You’re financially secure
✅ You understand the French process
✅ You’re polite, prepared, and patient
Once you do that, the silence stops.
The right apartment, the right agent, and the right timing will align, and you’ll get that message that changes everything: “L’appartement est toujours disponible. Quand pouvez-vous venir le visiter ?”
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